Any tours over $5,000 will have a cancellation fee of 10% of the tour total. Customers will receive a full refund or credit with 30 days notice of cancellation (minus 10% if applicable). Less than 30 days notice will receive a 50% refund of the total tour price. Cancellation with less than 48 hours notice will be charged the full price of the tour. Any reservation fees incurred by Desert Solitude for lodging or other rentals that are not refundable to Desert Solitude will be deducted from tour deposits before issuing refunds.
* Update March 2022 – We are including extra flexibility to our cancellation policy on a case-by-case basis due to COVID infections or governmental restrictions. This added flexibility will be at our discretion and may require documentation from you.